Office Manager / Billing Specialist
Kelley Chaltraw was very excited to be an integral part of the Emerald TMS team in Eugene.
She feels that being a part of helping people heal through a non-invasive, non-drug approach is a great opportunity. Her belief is that we need to “deliver the best service for the health and well-being for our patients during a trying time or uncertainty in their lives.” Compassion and understanding is an integral part of the service commitment that is provided to all patient interactions.
She came to Emerald TMS with an extensive background in managing customer service professionals, technologists, and other team members. Prior to her 11 years’ experience in the diagnostic imaging field, she also brought 25 years of working in the health insurance industry. This knowledge base makes her well rounded for the newest treatment to come to the area and she has enjoyed starting on another life journey. In the words of Dr. Seuss “Out there things can happen, and frequently do, to people as brainy and footsy as you. And when things start to happen, do not worry, do not stew. Just go right along, you will start happening too!”
Born and raised in the Central Valley of California, home of long hot summers, raisins and country western music. She was ecstatic to move to the green, great State of Oregon with her husband and two dogs in 2016. When she is not working you can find her enjoying the beauty that surrounds her by the McKenzie river, picking blueberries, cooking, reading, crafting or just relaxing.